Profile
Technology leader and systems architect based in East Cleveland with over 18 years of experience spanning web application development, server infrastructure, enterprise technology management, and AI integration. Currently heading technology solutions at Mastercopy as principal architect of DocFlow, a TypeScript-based document intelligence platform featuring AI-powered classification, AES-256 encryption, workflow automation, and self-hosted deployment, alongside AIDA, the platform's AI engine. Maintains ISO 9001 and ISO 27001 compliance, and actively leverages AI tooling to drive innovation and efficiency.
Work Experience
Head up all technology solutions for the company, serving as principal architect and lead developer of DocFlow (docflow.co.uk), Mastercopy's next-generation document intelligence platform built in TypeScript. DocFlow delivers AI-powered document classification, military-grade AES-256 per-document encryption, multi-stage workflow automation, e-signatures, compliance tracking, and full-text search. The platform is ISO 27001 certified, SOC 2 compliant, and available for both on-premises and cloud deployment.
Leads and manages the technology team, overseeing delivery across all technology projects. Procured and deployed Raspberry Pi devices as IoT monitoring nodes, installing and configuring the monitoring system to remotely track toner levels across copier fleets and report back to central systems. Oversaw the training, integration, and ongoing development of AIDA (Artificial Intelligent Document Automation), the AI engine powering DocFlow, enabling auto-classification, intelligent data extraction, and on-premises document chat. Applies Mixture of Experts (MoE) techniques to optimise AI models to run efficiently on standard hardware.
Manage the company's ISO 9001 quality management system and played a key role in achieving ISO 27001 certification, maintaining ongoing compliance across both standards. Manage technical vendor partnerships including HP.
Maintained and managed a number of web servers hosting websites for council customers and internal council departments, carrying out development and updates using WordPress, Divi, and standard front-end technologies.
Technical SEO role working with clients whose websites required a more complex, hands-on approach. Conducted in-depth site audits using specialist tooling to identify performance, crawlability, and structural issues, translating technical findings into actionable SEO strategies.
Maintained and developed the company's core NHS-used web application alongside native Android and iOS apps. Administered both local and remote databases and servers, built out a suite of functional reporting tools, and was responsible for all internal IT infrastructure including staff systems, local servers, and network printers. Managed a fleet of centrally monitored and controlled connected devices deployed across NHS sites.
Prior to iBleep, held a range of roles that established broad technical and commercial foundations: Junior Web Developer at Eliteology Ltd (Cambridgeshire), building ASP.NET web applications; Computer Technician at Brightboy Media, building PCs and installing networks; Telephone Sales and Floor Manager at Inbound Solutions; and Broadband Technical Support at Garlands Call Centre.